The Remark Support team provides support and services through live contact, self-paced and instructor-led training, webinars, and our online knowledgebase.
Whether you are looking for assistance with your Remark product, a future customer struggling with understanding how to do something in a trial, or need more training on your software, the Remark Support Team is here to help!
Below you will find information on how to contact our support team as well as links to support pages for each of our Remark products.
The Remark Support Team provides product support to customers who have valid software maintenance. Technical support is available from 9 a.m. to 6 p.m. EST/EDT, Monday through Friday, except company holidays.
Contact the Remark Support Team by:
Please have the following information ready before contacting support:
Learn more about using your Remark software to the fullest by attending one of our webinars.
Remark Office OMR is our most popular product. Visit the Remark Office OMR support area for:
Remark Test Grading is our popular hosted application specifically for grading tests and assessments. Visit the Remark Test Grading support area for:
Remark Classic OMR is our data collection product that works with traditional OMR scanners and forms. Visit the Remark Classic OMR support area for:
Remark Web Survey allows you to create web survey style forms and post them on your own web server, keeping you in charge of your important data! Visit the Remark Web Survey support area for:
In addition to supporting use of the products, contact the Remark Support Team for:
