Remark Test Grading Support
You have found the home for Remark Test Grading support!
Remark Test Grading is sold as a subscription service for one or more years. While your subscription is active you have access to the award-winning Remark Support Team.
As a hosted application, customers who have a valid account are always on the latest version of the application. Our support team will answer any questions you have on the basics of the application and can help troubleshoot any problems you encounter.
Please see the sections below to find some great self-help information, documentation, tutorials, and more.
Click the link below to access the Remark Test Grading knowledgebase. The knowledge base is continually updated with articles that cover commonly asked questions and “how to” documents to help you get started with the application.
To quickly get up and running we have two quick start guides for paper and online tests.
We also have white papers available for popular product features.
The Remark Support Team has produced many “how to” and training videos to help you make the most of Remark Test Grading. Click the link below to view our free support videos.
In addition to product support, we offer services to help you use the application efficiently.
We offer customized product training classes designed to your specific needs. Training is conducted online with a Remark Support Expert.
The security of our hosted application and of your data is of the utmost importance to us. Remark Test Grading is hosted on Amazon Web Services with data centers in the US, Canada, and Europe. Click the link below for detailed information on Remark Test Grading security.
The Remark Support Team provides product support to customers who have an active subscription. Technical support is available from 9 a.m. to 6 p.m. EST/EDT, Monday through Friday, except company holidays.
Contact technical support:
Please have the following ready before contacting support: