Remark Test Grading Data and Security

Remark Test Grading is securely hosted and uses world-class security features to protect your data.

We understand that there is trepidation associated with moving to Cloud-based applications. Rest assured, Remark Test Grading is hosted with Amazon Web Services and benefits from the industry-leading security and scalability provided by the Amazon Cloud. We are happy to discuss our security policies with prospective customers.

Security Details

  • Hosted by Amazon Web Services
    • World’s leading provider of hosting services
  • Encryption of data
    • All inbound/outbound data in motion are encrypted
    • All data at rest are encrypted
    • Data stored in RAID 1 arrays
    • Backups are encrypted
  • User security
    • Unique user name/password required for user access to system
    • Users warned if using a password known to have been leaked to a third party
    • User passwords are encrypted and stored as a non-reversible, salted hash
    • Role-based access control to restrict user access
  • Physical security
    • Amazon Data center certifications
      • SOC 1/SSAE 16/ISAE 3402
      • SOC 2
      • SOC 3
      • FISMA, DIACAP, and FedRAMP
      • DOD CSM Levels 1-5
      • PCI DSS Level 1
      • ISO 9001/ISO 27001
      • ITAR
      • FIPS 140-2
      • MTCS Level 3
    • Data center secured using 2FA, video surveillance, intrusion detection, and 24/7 security personnel
    • Environmental controls and state-of-the-art fire detection and suppression systems
    • Magnetic storage devices are degaussed and physically destroyed at end of life
  • Availability
    • Fully Redundant IP connections and uses multiple Tier 1 Internet access providers
    • Quick failover for services and redundant hardware across multiple availability zones
    • Services auto-scale to meet demand
    • Backup generator and redundant UPS
    • Load balanced, stateless, redundant application services
  • Network security
    • Secure, layered, stateful firewalls restrict access to servers
    • Intelligent threat detection for malware and anti-virus
    • Persistent threat monitoring
    • Intrusion detection systems
    • Regular network audits and security assessments
    • Audit logs

Where is it Hosted?

  • Currently, Remark Test Grading is hosted in data centers in:
    • United States of America
    • Canada
    • Europe
  • By default, where is my data stored?
    • USA (customers in USA, Central/South America, Africa, Asia, Australia, New Zealand)
    • Canada (customers in Canada)
    • Europe (customers in Europe, Middle East Region)
  • New customers may request to have their data stored in any of these data centers

What Data is Stored?

  • Instructor data stored
    • Instructor name
    • Instructor email address
    • Classes taught by instructor
  • Student data stored
    • Student name
    • Student ID
    • Student email address (optional)
    • Scores on exams
  • Eliminating data from the system
    • By default, data is stored in the system for up to 6 months after termination of account
      • Administrator can request data to be deleted sooner after termination
    • Instructors can delete their own data at any time
    • Administrators can delete any data at any time

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