July 3, 2019

An Amazing Team Here for You!

What makes a great software product? GREAT PEOPLE!

As customers of our Remark products, you are the reason we all come to work every day. We are happy to hear from you, and our sincere hope is that you have nothing but great experiences with our products and our team. The Gravic team is not limited to our staff here in Malvern, PA, but encompasses our many worldwide partners who represent us globally.

A few facts about the Remark team:

  • Our Remark team has 150+ combined years of experience at Gravic planning, developing, supporting, testing, and providing our Remark products to customers like you.
  • Our Remark development team has over 60 combined years of experience developing Remark products. Our staff holds certifications in Windows and Cloud development, and in many technologies used to develop our products.
  • Our support staff rates 99.5% satisfaction numbers on support surveys. We frequently see comments such as “outstanding”, “extraordinary”, and “downright awesome” used to describe interactions with our team.
  • Our Remark products have been used to scan and process hundreds and hundreds of millions of forms, in tens of thousands of organizations, in 150+ countries

You can read reviews from our customers or leave one of your own below. We greatly appreciate your feedback!

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Remark Software at FETC
Remark Software at EduTECH
GB Network and Print and Gravic AT BETT Brazil Educar
Remark Software Team

June 28, 2019

40 Years and Still Going!

On Thursday, April 11th, 2019, we at Gravic celebrated our 40th anniversary! Gravic's 40th AnniversaryThis is quite a milestone, something that is not realized by the majority of companies, especially in the software industry. Any time there is an anniversary, the instinct is to go back and think about all that has happened during that time period. Although our company is now 40, the Remark products are a young 28 years of age. The first version of our pioneering Remark Office OMR product was released in 1991. How many other software tools have been constantly updated for such a long period of time?Working with Remark Office OMR Times have changed, and Remark products have changed along with the times (for the better). Remark Office OMR became, and still is, the world’s number one product for scanning data from paper based forms such as surveys or tests. The current version is called v10.1, but we have actually lost count as to how many versions we have released over the years. We have more recently embraced the move to cloud based applications, and our Remark Test Grading Cloud is quickly gaining popularity in schools and universities for handling classroom testing without the hassle of installing desktop software. Remark Test Grading Cloud is continually in development, and this year you will see announcements of some really beneficial and flexible enhancements to make our software easier to use, more integrated with other school applications, and more powerful. Our greatest satisfaction as a company is in the hundreds of thousands of customers we have worked with over the years. Some customers are new to the Remark products, and some have been with us from the beginning. In either case, we have enjoyed great customer satisfaction, which is due both to the care with which our staff has tried to address customer questions and to the generosity and understanding of our customers when faced with issues. Bugs and features that are not optimally designed are an ugly fact of any software. No one wants to encounter a software bug or have their work impeded by a poorly designed feature, but, truly, our customers are always understanding and willing to work with us to help solve their problem and improve our product. We work tirelessly to learn from these issues. Our track record of bringing valuable updates to customers based upon your feedback hopefully reflects this effort. Without your input, we are building a product for us, which is not a recipe for success in this industry. With your feedback, however, we are building a product for you. We hope to continue working for you for many years to come! Thank you to all of our current customers and future customers for your major contributions to our products and for helping Gravic make it to 40 years. We hope to have many more innovative products and releases in the next 40! Cheers to you! The Remark Software Team

June 4, 2019

Exhibiting at the ASSP Safety Conference in New Orleans

Remark Software Exhibiting at Safety 2019Gravic is pleased to once again be exhibiting at the ASSP Safety Conference in New Orleans from June 10-12, 2019. We will be demonstrating how Remark Office OMR can automate the process of analyzing your behavioral based safety observations, training assessments, and many other types of safety forms. The forms can be created using any form design program (e.g. Microsoft Word), printed on plain copy paper, and be of varying page sizes. Collect the data by scanning the forms with any image scanner or multifunction printer. You can then take advantage of the software’s built-in analysis reports or export the data to a variety of formats for your own analysis.

The conference will be held at the Ernest N. Morial New Orleans Convention Center, which is located at 900 Convention Center Blvd, New Orleans, LA 70130. Stop by booth #2542 to speak to us about your data collection needs. The expo will be open during the following hours:

  • Monday, June 10: 11:30AM – 4:30PM
  • Tuesday, June 11: 9:00AM – 3:30PM
  • Wednesday, June 12: 9:00AM – 2:00PM

We look forward to seeing you at the show! If you are unable to make it to New Orleans, feel free to try the software out for yourself by downloading a free demo or signing up for a live webinar to see the software in action.

Safe travels!

June 3, 2019

Attend a Remark Office OMR Live Webinar

Remark Office OMR SoftwareA live webinar with the Remark Sales Team is a free online demonstration of the Remark Office OMR software. Based on our experience, these presentations have helped many potential customers over the years. These sessions allow us to connect one-on-one with prospective customers regarding your data collection and analysis needs to discover how Remark Office OMR works best for you. During our custom webinars we learn more about your projects and provide specific examples of how Remark Office OMR helps you accomplish your goals.

To make the webinar more meaningful, we suggest sending a copy of your current form prior to the presentation. This gives us the opportunity to present a sample using familiar content. Over the years, we have found that using a customer’s form during the session leads to a better understanding of Remark Office OMR. Live webinars are especially beneficial for visual learners who want to evaluate the software.

We cannot discuss Remark Office OMR forms without mentioning our form design best practices. We strongly recommend that you create your forms according to the specified guidelines. If your form does not currently adhere to these we are happy to provide a full form review with suggestions to optimize your form.

If you wish to schedule a live webinar of Remark Office OMR, please submit the online form, call us at 1.800.858.0860, or email us. We would love to learn more about your projects, provide a free form review, and schedule a one-on-one live webinar.

We look forward to speaking with you!

Note: We generally ask for a few days notice to schedule live webinars. If you wish to see a customized presentation using one of your forms, we may need time to put together the personalized files.

May 13, 2019

Exhibiting at the AIR Forum in Denver, CO

Gravic is pleased to once again be exhibiting at the annual Association for Institutional Research (AIR) forum in Denver, CO from May 28 to May 31. We have exhibited at over 20 AIR forums and numerous regional IR shows over the years, and always love seeing all of our IR customers and friends. We look forward to demonstrating how Remark Office OMR can expedite and enhance your surveying, evaluation, testing, and assessment processes. The conference will be held at the Colorado Convention Center, which is located at 701 14th Street, Denver, Colorado 80202. Stop by booth #609 to see Remark Office OMR in action and how it can assist with your institutional research needs. The expo hall will be open on the following days:

  • Tuesday, May 28: 4:45 p.m. – 6:45 p.m.
  • Wednesday, May 29: 10:00 a.m. – 5:30 p.m.
  • Thursday, May 30: 8:00 a.m. – 2:00 p.m.
For more information regarding the AIR Forum please visit the show website. If you are unable to visit us in Denver, you can still learn more about our products by downloading a free demo or requesting a live webinar. We look forward to seeing you at the show. Safe travels! Remark Software for Higher Education

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