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Customer Satisfaction Surveys

Businesses operate in very competitive environments. You need to stay ahead of your competition by satisfying your customers’ needs. Customer satisfaction surveys can take the guess work out of determining which new features or updates are needed for your products. Keeping existing customers happy is a top priority for all businesses.

Use the Remark products to easily set up customer satisfaction surveys via paper or web. Create plain paper forms in a word processor and then use an image scanner to collect the data from your forms with Remark Office OMR®. Create, host and administer online surveys with Remark Web Survey®. Or, combine data from paper and web surveys to analyze together. Both products include a survey analysis program, Remark Quick Stats®, to generate a variety of survey statistics reports with the click of a button. You can also export your data or reports to a variety of file formats.