Back in 1999 the world was a very different place. Remark Office OMR was around, but Gravic was then known as Principia Products. The Internet was still a relatively new phenomenon, and most of the world was still using dial-up service to access it as broadband was just starting to gain popularity.
The Remark Team, in consultation with many of our customers, decided that the world was ready for a product that would allow customers to create and host their own web surveys. As most people were still collecting data on paper, this product would enable customers to host online versions on their own website. Things such as course evaluations and student life surveys could now be offered in a new hybrid state existing both on paper and online. It was a great idea!
Launched in 1999 (read about it here), Remark Web Survey proved to be a hit with many of our customers, particularly those in higher education. The initial version created fairly vanilla web forms with some customization available. As customers started using the product we released new versions with much more customization and many more complex features such as question branching, skip patterns, tighter control over invitations and the respondent list, and much more. Remark Web Survey grew to include just about every feature you can imagine for web forms. Best of all, it ran on the customer’s website, which allowed them to keep control of their own data.
Being in control of one’s data is important in many situations, but as time went on, more and more hosted solutions emerged in the market. Many of these were free to use, with their revenue generated from advertising. Most everyone now uses hosted applications and as such, our customer base has continued to shrink to where we had to make the painful decision to shelve our good old friend, Remark Web Survey, as of December 31, 2025.
The Remark Team is committed to doing what we can to make sure the transition for you is as smooth as possible. For those customers still using Remark Web Survey, we will accept support renewals for one more year from your current end date and then the product will be officially unsupported. It is possible that it will continue to work for years to come but we will not be making any updates to Remark Web Survey after December 31, 2025.
We thank all our customers, some of whom have been using Remark Web Survey for over 25 years! Though we cannot calculate a total, we know that Remark Web Survey has been used to collect data from hundreds of millions of forms over the years. We hope it has served you well!
Thank you!
The Remark Team
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