The Remark Products Group takes pride in using customer recommendations when developing new versions of the Remark Software. We strive to provide our loyal customer base with new features and enhancements that will improve their experience with our software. One change that we made with the release of Remark Office OMR 2014 was the switch to a maintenance model. Over the years we received countless requests to include product updates with valid technical support contracts and we were more than happy to meet this request. Moving to a maintenance model allows us to develop updates more frequently and address more customer suggestions.
In the year since Remark Office OMR 2014 was released we have released two service packs containing a number of new features and enhancements. You can review the details of these updates in the support section of our website. These updates have been pushed out to customers with valid technical support and maintenance contracts. We encourage you to keep this service up to date to ensure that you are always running the latest and greatest Remark Office OMR release. In addition to the product updates, technical support and maintenance also includes:
The complete support policy is available for review at: http://remarksoftware.com/support/policy/.
If you are interested in renewing your service please contact us at 1.800.858.0860 or firstname.lastname@example.org. We look forward to serving you over the next year!